Emirates airlines does not respond to client queries
<p>I traveled from Durban to Dakar via Duabai with emirates airline, when we reached Dubai we had missed our connection flight due to the Plane arriving late for pick up in Durban. we were told that no other flight today we will have to stay the night in Dubai Hotel provided by the airline and will travel to Dakar tomorrow morning but even then there is no direct flight so we had to fly via Abidjan but not to worry we will retrive our baggage in Dakar. on arrival in Abidjan we were now booked with another carrier ASKY and had to get our baggage in abidjan and check with ASKY, my bag was serverely damaged and wrapped in emirates plastic and sealed with an emirates seal. i complained to an emirates staff and was told to go to baggage claim to lay a complaint. that could not be done as the connecting flight was already boarding and if i went to lay a complaint i would have missed my flight so i took the flight to Dakar and on arrival in Dakar i would lay a complaint but was not able to as no emirates personal was there to assist me. i have sent an email with pictures of the damaged bag to ********** and have sent numerous reminders but no response have contact local office and was told to send mail to the same address but still have not received any response from the first email dated 07/12/2016</p>
