DONT FLY EMIRATES

please don't ever trust your elderly parents with Emirates assistance. absolutely useless we ended up walking the huge Dubai airport as they pushed her up a ramp then we walked from there. She cannot walk far. Cape Town assistance was great, but non existent in Dubai ,and when we arrived in the UK it was about a 2 hour wait for someone to actually bring us to passport control, after 19 hours in transit. The food on Emirates was absolutely disgusting, i cannot believe they serve that to people, i was sick for 5 days after arriving in UK, like almost hospital sick, couldn't even drink water and off that emirates flight. i always thought emirates was the best but really it is not. now my elderly mother has to go back home alone, and my return flight has been cancelled three times, i now have a 9 hour stop in Dubai when i paid for a 2 hour stop. the whole emirates experience was just terrible. i also want to take an extra bag, and they are charging me R4068 for one case. ONE. I want to cancel the flight home for my mom, and book her on a direct flight as i just cant trust emirates with my mother alone. SHOCKING