1 reviews | Active since Dec 2019
On the 21st October 2019, I boarded my regular Emirates service flight to ****am Saudi via Dubai, UAE. I do this return trip for work three times a year and choose Emirates to fly for my personal projects. I have been a Skywards member for 5+ years.
My bag was BROKEN into & my hard drives were removed from their protective casing's (2x hard drives). Nobody said I could not travel with these drives in my checked luggage. My bag zip was broken by the idiot searching it and subsequently couldn't close so after all my personal contents were rummaged through the f*&ck tard conducting the search now realized he could not close the bag so he shoved everything into a see-through DNATA plastic bag. When my stuff turned up on the luggage belt, it was simply disgusting.
But the worst part of this experience is going about reporting it. Absolutely sero help. I had to hunt down email contacts and go through multiple bull**** online complaint forms that do not f*&cking load because the website was probably built by the same retard searching my bag! It has been the most frustrating experience ever! And finally, when someone did get back to me... all he had to say was "we don't cover those in your checked-in luggage". So some ***** out there is running around with two of my hard drives full of personal data, bank statements, IDs, certifications, family photos... the works and Emirates literally could not give a ****. If anyone has the time to read this and knows of a way I can escalate this as high as I possibly can please do let me know because I am so furious about this I will not stop.
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