Bad bad service

of the journey started badly with your flight being delayed. As we boarded the plane your crew members greeted and went on chatting g to each other. There was a crew member in the aisle and I asked him if there was space in the overhead luggage area. His answer to me was "just wait". My niece who struggled a bit to get her suitcase in the luggage area overhead was told by mohammed that she must out it in there herself. He didn't offer to help her and just watched her struggle. I couldn't get to her to help as the sale was full. During the flight Foods was served. The crew member Natalia didn't greet, no smiles to anyone and wasn't friendly at all.when serving me she said chicken or fish. She turns to my brother in law sitting g next to me and says "and you". Now I have flown a few times in my life and I know that's not the way to speak to any passenger. Maybe you should think of sending your staff for curtesy classes before letting g them loose in your planes. That rest of the crew was as miserable as hell. They didn't have cans of coke and just brought me whatever they thought I should drink. No asking me if there was something g else I wanted. I heard of how great ur airline is but my experience with ur airline leaves a lot to be desired. It was a horrible experience and I would hesitate and think twice before I fly with ur airline again. Unfortunately I have to return to SA with ur carrier again. My journey to mu. Bailey from dubai was a lot better and comparing the staff was as if I was on another airline. I flew to kolkata with Indigo Air and my word what a fantastic flight that was. Even though they small Co. Pare to u, your staff should be trained Ed by them so they can see how passengers should be treated and spoken to. So was it a bad day for your crew members or is that your standard of service now? Let me know, as I'm interested to hear what you will be doing regarding this. Thank you.