enquiry

I'm hereby complaining at 2013 my water reading stop to count I report it to emfuleni thy came to replace with. A new one as from then sometime I submitt the reading sometimes am not at home no one to take reading I pay every month that estimation amount but now when I want emfuleni to review my water bill from 2013 thy tell me nonsense while I have right to do so it is possible to do reviewal on my water