Emfuleni

I am a resident in the Waldrif, Vereeninig Area. Emfuleni Municipality has not read my residence electricity meter since May 2023 and have been charging me an interim amount every month. The electricity box on the sidewalk is locked and electrified (if you touch the electricity box you get shocked). I have reached out to Emfuleni, The ANC, The DA, The Freedom Plus, AfriForum, Solidariteit and OUTA with no response at all. I have requested that Emfuleni unlock the Electricity Box on the sidewalk so that I can take my own meter readings. The problem is that we have been notified as from 1 April 2025 the accounts will be handled directly by ESKOM and as per my records I have already been billed for 17244 Units and already paid R40 625,48 whereas accordingly I have only possibly used approximately 13000 units and should have only paid R32 186,50 which means that Emfuleni owe me a total of R8 438,98 in credits. In addition to this there have also been several rate increases during this time and the monthly account does not show a constant unite rate cost. How will Emfuleni be able to provide a monthly account dating back to May 2023 if they have no effective meter reading to justify the account. How will Emfuleni hand over a meter reading to ESKOM and ensure that I have a clean bill of health. This relates to the entire community, and we are all in the same boat. I have no idea on who else to approach as all our requests fall on deaf ears and we are bluntly ignored. In addition to this the same applies to the water meter readings and I recently received an account in excess of R11 000.00 for a delayed water bill also dating back to May 2023.