Unprofessonal

There are no words to describe the disappointment, when we arrived at the accommodation in Anchors Away. The place has not what we expected. <br> Lets start from the Beginning, Four days before arriving at Anchors Away, I get a few emails says they can not get hold of me so our accommodation is cancelled because we did not pay a small amount of R1125. We had already paid R5000 odd. So luckily I saw my emails on that day a called them straight away. I was told that they have already placed another family in our accommodation and if I wanted to keep my booking I would need to pay an extra R150 per day to relocate this other family. So all in all I landed up paying R1000 per day and for a place that is not even worth R600 per day. <br> Then We arrive there and wait at least 30 min for the keys. We get inside a place that is advertised as an 8 sleeper consists of 1 Bedroom (with kitchen in the corner) and a patio that was converted into a living room with three sleeper couches. On the day we arrived I get a call from the owners son saying that she needs to collect the one sleeper couch because she needs it for one of her other accommodations. So I said that she would need to be there before