Horrible customer service

If I was able to rate them 0 I would. claim was initially put in on the 18th of March 2024 and it is yet still to date that the payout has not yet been made. The Port Elizabeth branch is no longer taking calls from my number when I want to enquire. I had to use a different number in order for me to get through to them.

15 days later there is still no positive feedback. This is very sad imaging is we solemnly re**** on this insurance pay out for the funeral? it would have been a disaster by now.

This is the worst experience that we ever encountered from an insurance company.