1 reviews | Active since Oct 2016

15 Jul 2018, 10:17

Worst service

Worst experience ever. Came to eat breakfast at high stakes. Only one waiter to help the whole restaurant. Wainting almost 20min just to pay our bill. Then when we used to just get our points on our rewards cards. We suddenly need IDs. Worst service ever recieved. This Casino will never see me again!

0
Replies (1)
Emerald Resort & Casino
Emerald Resort & Casino's reply16 Jul 2018, 11:32
Official

Hello Gavin,

Please accept our apologies for the wait and the miscommunication regarding your rewards points. We are passing your comments on to our relevant teams for actioning and to ensure we don’t have a repeat of your experience.