Over use of chemicals in the pools and not clean!

My family and I visited the aqua dome this weekend on Monday the 23rd September. The amount of chemicals used in the pools have given us such a bad skin reaction and had an horrible affect on our hair as well. My 7 year old has a swollen face and our hair feels so damaged after washing it three times trying to get the chemicals out. Nothing works our skin still has the residue from the chemicals, it burns. This is unacceptable. I've been to the aqua dome many times and I've never experienced this before. Had the quality of emerald dropped? Do you guys add more chemicals and clean the pools less. This is disgusting