SK
Stacey K
1 reviews | Active since Feb 2016
27 Apr 2021, 09:21
"Heated pools" were not heated
Went to the Aquadome was very disappointed with the water temperature. The "heated pools" were cold and only started getting 'lil warm still cold" just before we had to leave at 4pm. Didn't enjoy swimming in the water at all.
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Emerald Resort & Casino's replyOfficial
28 Apr 2021, 14:03Hello Stacey Thank you for your review on HelloPeter – we appreciate all feedback from our guests. Over the past few days the average Aquadome pool temperature has ranged between 25 and 30 degrees which is normal and did not receive any complaints. However, last weekend we experienced power failures which were beyond our control and the water at Aquadome was below the average norm.
I do hope that this experience will not deter you and the family from visiting us again soon! Laurent PacarizOperations Manager Non-Gaming
I do hope that this experience will not deter you and the family from visiting us again soon! Laurent PacarizOperations Manager Non-Gaming
Emerald Resort & Casino's reply28 Apr 2021, 14:03
Official
Hello Stacey Thank you for your review on HelloPeter – we appreciate all feedback from our guests. Over the past few days the average Aquadome pool temperature has ranged between 25 and 30 degrees which is normal and did not receive any complaints. However, last weekend we experienced power failures which were beyond our control and the water at Aquadome was below the average norm.
I do hope that this experience will not deter you and the family from visiting us again soon! Laurent PacarizOperations Manager Non-Gaming
I do hope that this experience will not deter you and the family from visiting us again soon! Laurent PacarizOperations Manager Non-Gaming