MJ
MELITA J
1 reviews | Active since Nov 2010
22 Mar 2016, 11:25
FALSE ADVERTISING, RUDE STAFF, LACK OF MANAGEMENT
o Bought a total of 12 groupon tickets with the inclusion of ****tails<br> o All supervisors were unaware of the special or how it needed to be activated<br> o After lengthy leg-work, it took a total of 2 hours to redeem drinks<br> o Drinks were advertised falsely on the menu<br> o No restrictions were indicated on groupon voucher<br> o Staff, barman, managers were confused, uninformed and rude<br> o Security refused that we leave the breeze restaurant with our last order<br> o Over-all terrible experience, no communication between aquadome and breeze <br>
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Replies (1)Emerald Resort & Casino's replyOfficial
04 Apr 2016, 13:35Hello melita01,
Thank you for chatting to our manager Dewald. We believe that this issue has been resolved and we look forward to welcoming you back to the Resort soon.
Thank you for chatting to our manager Dewald. We believe that this issue has been resolved and we look forward to welcoming you back to the Resort soon.
Emerald Resort & Casino's reply04 Apr 2016, 13:35
Official
Hello melita01,
Thank you for chatting to our manager Dewald. We believe that this issue has been resolved and we look forward to welcoming you back to the Resort soon.
Thank you for chatting to our manager Dewald. We believe that this issue has been resolved and we look forward to welcoming you back to the Resort soon.
