Emerald for other enthnics.

Good afternoon I am so applaud by the service this Lodge has given me after the fine print clears states that payment should be made before 48 hours of the arrival they sold our booking to the highest bidder those biast people to take preference of white people and send an African lady to do they're dirty work all this time my reservation was confirmed after making full payment they tell me that my booking has been cancelled by who any why and were does it say if you don't make payment of a certain date they will cancel ? I need your top management to contact me ASAP jokes aside the only request that I got was you asking me to cancel for free that it no one even bothered to call me read your fine print.