MI
Mel I

1 reviews | Active since Dec 2017

02 Nov 2020, 08:09

Disappointed dtay

A family getaway turned out disappointing.

Emerald casino and resort has so much to offer and after lockdown our family needed a getaway.

Our duration of the the 2 nights away we had no water facilities. No communication was given. It was horrible especially with the kids it became very difficult.

On the day of check out we got a 1 ltr water. It was so disappointing.

Please work on better communication and having a contingency plan for water. 2 days not acceptable on a resort.

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