Card Machine
staff is very un helpful. no empathy. i had a problem with my deposit being returned to my account, reception at the self catering cabins showed no interest. There was a problem with the card machine at Emerald,
I am very disappointed with the service received ,
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Replies (1)
Emerald Resort & Casino's replyOfficial
03 Mar 2022, 08:51Good morning Lee-Anne
Thank you for taking the time to send us this feedback.
We have looked into the matter to assist you and contacted you telephonically. You confirmed that all was in fact in order and the matter with the deposit was resolved.
We hope that your experience will not prevent you from visiting us again soon.
Thank you for taking the time to send us this feedback.
We have looked into the matter to assist you and contacted you telephonically. You confirmed that all was in fact in order and the matter with the deposit was resolved.
We hope that your experience will not prevent you from visiting us again soon.
Emerald Resort & Casino's reply03 Mar 2022, 08:51
Official
Good morning Lee-Anne
Thank you for taking the time to send us this feedback.
We have looked into the matter to assist you and contacted you telephonically. You confirmed that all was in fact in order and the matter with the deposit was resolved.
We hope that your experience will not prevent you from visiting us again soon.
Thank you for taking the time to send us this feedback.
We have looked into the matter to assist you and contacted you telephonically. You confirmed that all was in fact in order and the matter with the deposit was resolved.
We hope that your experience will not prevent you from visiting us again soon.