Bas service - Capello Emerald Casino

We drove to emerald from Joburg on staurday the 19th of March we enjoyed everything about the place. This review is not about the resort as a whole it is about one restaurant Capello. After a beautiful day at the game drive and animal park we decide to have lunch at Capello. When we arrived at the door there was no one there to welcome us. we stood at the door for about 5 minutes waiters passing and not asking to assist us, eventually, my boyfriend goes inside to get someone's attention and I stood at the door as I am standing there these two huge colorful foreign guys (looked like regulars)comes in and immediately this young lady comes out of something that looks like a staff room or kitchen, Ignores me and asks these two gentlemen if they want a table for two and walks them inside then I see my boyfriend returning I tell him the young lady should be coming back to assist us he says yes one of the waiters said she will help us. When this young lady returns she again blatantly ignores us and goes back into the room she was in. That is when I lost my patience and we left. I mean if we are treated like this before we are seated imagine how horrible the service would be if we had to sit. Just wanted to let you know every customer is important because they are there to spend their money like everyone else regular or not.