RR
Rozanne R

1 reviews | Active since Feb 2015

03 Oct 2022, 11:08

bad service inflated prices over 24 hours

so I send an enquiry to emerald on Thursday 29 September 2022 to find out about bookings and prices for the Aquadome I was send a price for myself and the kid R90 per person I arrive there on Saturday then I'm told it is R120 per person. i pay it as I don't want to disappoint the kids but then i email PORTIA CHALALA Sunday to enquire why I was charged more and she said nope prices changed. so emerald aquadome literally changed there price in 24 hours with no valid reason. Not to mention that i stood in a queue 2 hours to enter the place wow

0
Replies (1)
Emerald Resort & Casino
Emerald Resort & Casino's reply06 Oct 2022, 15:02
Official
Dear Rozanne
Thank you for bringing this to our attention. 
As we've reached out to you via email, I hope that this matter has been resolved to your satisfaction.
Kind regards
Laurent Pacariz