RR
Rozanne R
1 reviews | Active since Feb 2015
03 Oct 2022, 11:08
bad service inflated prices over 24 hours
so I send an enquiry to emerald on Thursday 29 September 2022 to find out about bookings and prices for the Aquadome I was send a price for myself and the kid R90 per person I arrive there on Saturday then I'm told it is R120 per person. i pay it as I don't want to disappoint the kids but then i email PORTIA CHALALA Sunday to enquire why I was charged more and she said nope prices changed. so emerald aquadome literally changed there price in 24 hours with no valid reason. Not to mention that i stood in a queue 2 hours to enter the place wow
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Replies (1)Emerald Resort & Casino's replyOfficial
06 Oct 2022, 15:02Dear Rozanne
Thank you for bringing this to our attention.
As we've reached out to you via email, I hope that this matter has been resolved to your satisfaction.
Kind regards
Laurent Pacariz
Thank you for bringing this to our attention.
As we've reached out to you via email, I hope that this matter has been resolved to your satisfaction.
Kind regards
Laurent Pacariz
Emerald Resort & Casino's reply06 Oct 2022, 15:02
Official
Dear Rozanne
Thank you for bringing this to our attention.
As we've reached out to you via email, I hope that this matter has been resolved to your satisfaction.
Kind regards
Laurent Pacariz
Thank you for bringing this to our attention.
As we've reached out to you via email, I hope that this matter has been resolved to your satisfaction.
Kind regards
Laurent Pacariz
