RK
Reoagile K

1 reviews | Active since Jan 2019

02 Jan 2019, 10:34

Terrible Service At Olieven Valley Complex

The worst service ever! I have only been here for 3 weeks but myself and the family have experienced the Worst service ever.

You can never get a hold of anyone for any assistance. Agents are never available and don't return calls. The office is always not available. Maintenance never available, therefore leaving us stranded.

When i moved into the unit, the walls were dirty and needed to be re-painted, cupboard handles broken, all window handles broken, door hinges hanging. I was informed that it will be sorted, 3 weeks later, nothing is done.

We have had no hot water for the past 3 days. Reported this and agents were twlling me that they are on holiday, office unavailable and i am still waiting for feedback. I am living with an infant there this is very inconveniencing.

Even if this is your last resort, DO NOT COME TO OLIEVEN VALLEY! ELP PROPERTIES NO NOTHING ABOUT CUSTOMER SERVICE!

I want my lease cancelled!

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