Elna Canal Walk

I purchased 6 ***** of Elle crochet at 12.34 on Tuesday 22 October 2020 I got home and found my purchase was not what I wanted. I then went back At 11am on the 23 October 2020 which was less than 24 hours later. I wanted to exchange this product and would not have minded if I had to pay more The Sales lady Vinolia Classen absolutely refused to exchange I also have my proof of purchase and payment.