Veterinary Visit Frustration

On Thursday, 7 January 2016, I called to book an appointment.<br> Friday we were at the veterinary clinic in time for our appointment - 10.15<br> We waited more than an hour...<br> Apparently the vet-doctor was not informed about the appointment!?<br> When Dr Raman Marais eventually arrived, he was busy with other things.<br> At long last he called me and my dog to come through.<br> However he carried on talking to clients buying dog food ... <br> until I had to say <br> - \Excuse me!"where do we need to go? <br> - Please get on with my dog's examination! <br> <br> """