1 reviews | Active since Dec 2015
Elliott Mobility, a terrible moving experience
Elliot Mobility moved my mom from Jhb to Knysna, it was a total disaster! We could not believe how many things arrived broken or just didn't arrive at all, ****** in transit, boxes broken, it was a free for all. The move was a terrible experience for my mom who was moving because my dad had passed away a month before.... and then Elliotts let this happen.
I also moved a few weeks after my mom, also from Jhb to Knysna. I steered very clear of Elliott Mobility & used a removal company based in Sedgefield called Storage for Africa. They were absolutely fantastic, careful and so professional, not one thing arrived broken & nothing was ******. I can highly recommend Storage for Africa, but I would definitely not recommend Elliott Mobility, they were shockingly bad.
Thank you for your feedback which will receive my personal scrutiny because we believe it is vitally important for us to LISTEN to our customers!
You will appreciate my dismay and disappointment to learn of your unhappiness. Of course, there is no excuse for the fact that your full expectations of our service were not met and I have no hesitation in conveying to you our most sincere apologies for the inconvenience caused. You may rest assured, however, that this matter will be treated by us with the utmost gravity in our sincere determination to prevent repetition and to provide only the very best possible service for our customers.
I would like to take this opportunity to thank your mom for having used the services of Elliott Mobility and to wish her great joy, success and happiness living in Knysna.
With best wishes,
Sincerely,
Brad Barker
COO
Thank you for your feedback which will receive my personal scrutiny because we believe it is vitally important for us to LISTEN to our customers!
You will appreciate my dismay and disappointment to learn of your unhappiness. Of course, there is no excuse for the fact that your full expectations of our service were not met and I have no hesitation in conveying to you our most sincere apologies for the inconvenience caused. You may rest assured, however, that this matter will be treated by us with the utmost gravity in our sincere determination to prevent repetition and to provide only the very best possible service for our customers.
I would like to take this opportunity to thank your mom for having used the services of Elliott Mobility and to wish her great joy, success and happiness living in Knysna.
With best wishes,
Sincerely,
Brad Barker
COO