BUNCH OF ***** AND *******

DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! On 5th November last year, Elliott Mobility arrived at our office in Camps Bay to collect furniture to be removed and stored at a storage facility, with a few labeled boxes to be delivered to our Sea Point Office.. We had been advised that they were able to pack the boxes for us. We stacked everything into the boardroom and from there, the goods were packed into boxes and loaded into their van. When we arrived at the storage facility, I realized that there was an old computer tower missing. I asked the employees of Elliott where it was and I was promised that it had been packed into a box that was now in storage. Luckily, I chose not to accept this claim at face value and went to look for it. I asked numerous times for them to please double check in the truck, which they did, and again promised it had been packed into a box. After watching unpack the entire storeroom box by box 3 times there was definitely no computer in any of the boxes. By this time, exhausted and frustrated, I had had enough and went to advise my husband that a computer was missing. I also called Deon Small (Manager) and advised him My husband went and spoke to the employees and told them in no uncertain terms that if the computer did not appear, he would call the police and no one would be allowed to leave until it was found. Not surprisingly, the computer magically appeared out of the back of the truck, after they had SEARCHED in there at my request earlier and promised me that nothing was in there. They worked also BEGGED us not to say anything, lying and telling us it was their first day on the job and they didn’t want to get fired (I later found out that this was not true) After 2 or 3 days had transpired and we were done unpacking boxes at our Sea Point office, we could not find my husband’s laptop anywhere! …. Here we go again! I immediately reported this to Deon (Manager) who seemed very concerned and promised us that he would conduct polygraph testing on them and that all I needed to do was open a case at the police station so they would begin their own investigation internally. Well today is now almost 3 months later, Elliott will not answer my telephone calls and all they could say is that the police have closed the investigation due to a lack of evidence! How is this my problem? I was promised a polygraph and internal investigation! No APOLOGY was offered, no solution…. NOTHING! I am absolutely disgusted by the way that I have been treated and by the lies and broken promises!