ND
Nicolette D

1 reviews | Active since Sept 2021

04 Jan 2022, 21:29

Avoid elliott Mobility!

So far so bad. I can't believe the UK company, Doree Bonner handed me over to elliott Mobility for the final phase of my shipment. 4 months later and I'm still waiting. Good news is that I have just been issued with a payment request for R10 000.00 to release my goods! Wish me luck, I really hope that I finally receive some of my goods, after reading their reviews I'm not very optimistic. Can't actually believe that after spending so much on getting my personal items back home to SA I'm still trying to just receive them. I'm a very sad, dissatisfied and despondent, ex customer of elliott Mobility who Doree Bonner used and were never chosen by me. I'm just another world wide ********** customer.

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Replies (1)
Elliott is Amazing
Elliott is Amazing's reply10 Jan 2022, 09:02
Official
Dear Nicolette,

Receipt of your complaint on Hellopeter is acknowledged with thanks. I am extremely disappointed to learn of your unhappiness with our company. Of course, there is no excuse for the fact that your full expectations of our service have not been met and I have no hesitation in conveying to you our most sincere apologies for the inconvenience caused. 

Please allow me to urgently investigate what has happened on your shipment so I can revert back to you as soon as possible. 
With best wishes,

Sincerely,

Brad Barker
COO

Best regards,