wR
willem R

1 reviews | Active since May 2015

06 May 2015, 13:43

worst customer service i have ever experienced

I phone Ellies to buy an inverter from them<br> First i try to phone the Pretoria branch but that number does not work<br> then i called JHB branch where i was shocked with the level of service <br> im about to spend R8000 with them and they treat you like this<br> <br> i got thru to the first person as im busy explaining what i want she transfers me.<br> 2nd person your not in the right place im transferring you<br> 3rd person same thing <br> 4th guy rude as i have ever heard, just gives me yes and no short answers sounds like he thiks i cant afford to buy the product <br> asked him for the number for the PTA branch and he gave me the wrong number <br> <br> marks for ellies. /10 <br> <br> maybe i should just buy the Ryobi

0
Replies (1)
Ellies/Elsat
Ellies/Elsat's reply07 May 2015, 09:57
Official
Hello willa3003,

I would like to firstly apologise for your customer experience. Ellies is a company that strives for customer satisfaction and we pride ourselves on this.

I will contact you shortly to discuss your complaint and assist in finding the best possible resolution to your complaint.

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Kind Regards
Julius Botha