WJ
Walied J

1 reviews | Active since Apr 2012

03 Feb 2015, 15:03

three weeks and still no response

I contact Ellies/Elsat over three weeks ago (almost a month now), and contacted them again several times since then to remind them about our DSTV dish installation and we are still waiting. Can someone please ensure that an accredited installer comes to our place ASAP and also look into your processes and systems cos something is definitely wrong over there.

0
Replies (1)
Ellies/Elsat
Ellies/Elsat's reply03 Feb 2015, 16:20
Official
Hello WaJa,

Thank you for raising your complaint with us,

We are in the process of investigating your complaint, and will provide feedback soon as possible.

Kind Regards
Joy Verster
JHB Call Centre Manager
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