AS
Alex S
1 reviews | Active since Mar 2023
23 Mar 2023, 12:17
Terrible warranty
I purchased the Ellies trolley inverter from Makro on 21 March 2022 for R11000.00. I only had my WiFi and a lamp attached to it. The first 4 to 5 months it’s worked great. Soon after that the batteries lasted about an hour. Eventually they only lasted 9 minutes and was completely flat. I have taken the unit back to Makro and I was told I need to replace both batteries at a cost of R 6000.00. They say they only have a 3 months warranty on the batteries. That is crazy as a car battery has a 2 year warranty. Who in this economy can afford to replace such an expensive item in less than a year. I would NOT recommend anyone to buy any Ellies products as they know load shedding is here to stay.
Helpful (0)
Replies (2)0
Replies (2)Ellies/Elsat's replyOfficial
13 Apr 2023, 10:58Good Day Alex
Thank you for your feedback, A technician will call and assist you with the return process.
Best Regards
Thank you for your feedback, A technician will call and assist you with the return process.
Best Regards
Ellies/Elsat's reply13 Apr 2023, 10:58
Official
Good Day Alex
Thank you for your feedback, A technician will call and assist you with the return process.
Best Regards
Thank you for your feedback, A technician will call and assist you with the return process.
Best Regards
AS
Alex S's updateReviewer Update
24 Apr 2023, 10:03Hi Ellie’s it’s already the 24 April 2023 and no one has contacted me. It seems like this is an automated message that you send to please people. My contact details are *** or ***. I eagerly await your response. However I have my doubts that I will ever hear from you.
AS
Alex S's update24 Apr 2023, 10:03
Reviewer Update
Hi Ellie’s it’s already the 24 April 2023 and no one has contacted me. It seems like this is an automated message that you send to please people. My contact details are *** or ***. I eagerly await your response. However I have my doubts that I will ever hear from you.
