1 reviews | Active since Dec 2017
terrible service for installation
On Sunday i received a decoder as a gift with an installation voucher. Monday i called Ellies to book an installation the phones just rings. Tuesday i tried again same story. finally Wednesday i got through to a lady she took all my details told me the systems are offline but i will receive and SMS with installers details, didnt receive SMS and the ext day Thursday still no SMS. Friday morning(which is today) ive tried calling them the phone just rings. I am fed up when the hell am i going to be helped????
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za