switchboard operator very rude
<p>after calling 4 times and being put on hold for up to 20 minutes i eventually asked if someone would take my call then she just screams at me! the service i have received from them is terrible. </p>
Dear Concilia,
Ellies would like to apologise for your experience.
The matter has been forward to Senior management and it will be addressed with the staff member.
On another note. Londeka has informed me that she has spoken to you already regarding your installation and that all is in order with the installation.
Should there be anything Ellies can assist with, please feel free to contact our call centre on:
011 490 ***
Kind regards,
Ellies
Tel: +27 (0)11 ***/3971/ 3938/ 3930/ 3890/ 3883/ 3922
www.ellies.co.za
Dear Concilia,
Ellies would like to apologise for your experience.
The matter has been forward to Senior management and it will be addressed with the staff member.
On another note. Londeka has informed me that she has spoken to you already regarding your installation and that all is in order with the installation.
Should there be anything Ellies can assist with, please feel free to contact our call centre on:
011 490 ***
Kind regards,
Ellies
Tel: +27 (0)11 ***/3971/ 3938/ 3930/ 3890/ 3883/ 3922
www.ellies.co.za