1 reviews | Active since Jun 2013
Servicing/Installation complaint.
<p>After buying a HD decoder with installation voucher on wednesday 23/12/2016. I phoned Ellies/Elsat for installation early Thursday morning. Took forever to get through to someone to finally assign to installer. Called in staller on friday after 24 hours and got attitude and blatantly said they unable to install. tried to get hold of Ellies/Elsat again but up till today nopt abkle to get through. Veyr disappointing. Will be taking the decoder back to shop for refund. Will rather go buy it directly from Multichoice/Dstv. Do not ever waste your time with Ellies/Elsat</p>
Dear Customer,
We would like to apologise for your experience.
Ellies would like to assist and look into your query but unfortunately your profile does not show your name, surname, contact details or email address where we can get hold of you.
It will greatly appreciate if you can provide us with following information via email:
Name & Surname
Contact number (cell) and an alternative number
Voucher number
You can send an email to *** Please put in the Subject line “REF: HelloPeter”.
As soon as we received the information on email address provided above we will tend to it and an agent will call you.
Please note that due to the huge interest in Ellies products and service over the Festive Season we are experiencing higher call volumes than usual.
Should there be anything Ellies can assist with, please feel free to contact our call centre on:
011 490 ***
Kind regards,
Ellies
Tel: +27 (0)***971/ 3938/ 3930/ 3890/ 3883/ 3922
www.ellies.co.za
Dear Customer,
We would like to apologise for your experience.
Ellies would like to assist and look into your query but unfortunately your profile does not show your name, surname, contact details or email address where we can get hold of you.
It will greatly appreciate if you can provide us with following information via email:
Name & Surname
Contact number (cell) and an alternative number
Voucher number
You can send an email to *** Please put in the Subject line “REF: HelloPeter”.
As soon as we received the information on email address provided above we will tend to it and an agent will call you.
Please note that due to the huge interest in Ellies products and service over the Festive Season we are experiencing higher call volumes than usual.
Should there be anything Ellies can assist with, please feel free to contact our call centre on:
011 490 ***
Kind regards,
Ellies
Tel: +27 (0)***971/ 3938/ 3930/ 3890/ 3883/ 3922
www.ellies.co.za