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Bongane M

1 reviews | Active since Jul 2012

05 Feb 2016, 19:16

Renting Elsat Cable for R2k getting poor service

I stay in Chambord apartment and forced to rent cables from Elsat for R2000 and still have to pay DSTV subcription. Now for the whole week I have not been able to watch DSTV because there is no signal while I do not owe Elsat.<br> <br> No one called me or informed me as to what is the problem. I am tired of this Elsat ****, we are forced to rent cables in a country where CPA gives every consumers a right choose a good or service, we are forced to rent 3 meter cables for R2000 and in addition to that I receive poor service and there is no one to go to for help. <br> <br> I think it is time I lodge complaints with ICASA and consumers obudsman. This is Free country, we cannot be living under aparthied laws to enrich elsat. <br> <br> <br> <br>

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply08 Feb 2016, 11:52
Official
Hello Nipson,

We are unaware of any fault, nor do we have any record of a fault being reported. We will be in contact to assess the problem, for future please contact our Call Centre to report a fault, this will allow us to assist accordingly.

Kind regards
Sue
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