LW
Luzette W

1 reviews | Active since May 2017

02 May 2017, 13:52

Now that's what you call customer service

<p>I recently had a very bad experience with a technician that had to install my DSTV decoder. I called the call centre and was assisted by Lee-ann. Her friendly and supportive service was like a breath of fresh air. She immediately found me a new technician by the name of Michael. Michael was at my house in less than an hour. As I was at work, he called me when he was on front of my house and also when he was finished with the instillation. Thank you Lee-ann and Michael. You've made what was a horrible experience into something i will rave about to others. YOU GO LEE-ANN & MICHAEL</p>

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply02 May 2017, 16:18
Official

Good Day

We are glad we could be of assistance to you and appreciate your compliment on the service provided.
We will definitely pass this on to the mentioned agents.

Regards

Ellies