No Service

<p>On 25 November 2016, I purchase a DSTV Explora 2 that includes installation with a DSTV smart LMB +80 cm dich from Pick & pay Wonderpark.</p> <p>As per instruction I phone ELSAT on 0861number, they informed us that we need to contact the JHB installation, My wife spend 2 hours on the phone without success.</p> <p>On 30 November 2016, I registered on the website http://www.ellies.co.za/vouchers/index.php for the installation (alternative method as specified on the box) and got a message that I will be contacted in 2-5 days. I have not be contacted at all.</p> <p>On the 6 of December 2016 I spend 2 hours on the phone without success. I then left a message at http://www.ellies.co.za/contactus.php where it says they will contact you in 48 hours; I have not been contacted at all.</p> <p>On 12 December my wife phone 011 ********** and ask the operator to be put through to installation Nobody answer the phone, until the line was cut off.</p> <p>Again she phoned the number and then she verbalised that she want to file a compliant</p> <p>The operator ask her what it is all about and she explained that we have bought the decoder and phoned several times to get it installed</p> <p>The operator tried a few times to put her through to the call centre’s manager but nobody answers</p> <p>She the phoned 079 ********** and they told her they will find somebody to do the installation and then phoned her back</p> <p>At 15 h00 she again phone 079 ********** and they told her that they could not found somebody to do the installation at Hartbee****rt.</p> <p>They also take her phone number again and said they will phone her back again but they didn’t</p> <p>DSTV Please get somebody that can do the job!</p>