JD
Jan D

1 reviews | Active since Apr 2011

22 Feb 2017, 09:10

NO OVHD Dish Installation to date!!!

<p>Good day,</p> <p>Ive made 3 bookings via the Ellies website since Nov'16 for an OVHD Dish installation via voucher that i received with my OVHD decoder & NO ONE ever came to install my dish. An Ellies consultant phoned my twice & bouth times i've given the consultant my voucher No, Set top box No & still NO INSTALLATION TO DATE!... (Where's my dish???) Does it normaly take months to arrange an installation via ellies voucher?...</p> <p>Regards,</p>

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply23 Feb 2017, 09:11
Official

Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.

We would like to apologise for your experience .

Please could you contact me on Toi@ellies.co.za so that I can resolve the matter for you as soon as possible?

Kind regards,

Ellies

Ellies Call Centre & Customer Care

Tel: +27 (0)11 *** www.ellies.co.za