MS
Mugabe S
1 reviews | Active since Dec 2017
29 Dec 2017, 04:03
Installation
They promised to installat my dstv system in less than 5 working days after redeeming the voucher. And nothing has happened. No one has made contact with me! I phoned them and they keep telling me that they will contact me. Still waiting!!! But I am seriously contemplating returning this decoder back to the store! This is very bad service!!!
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Replies (1)
Ellies/Elsat's replyOfficial
02 Jan 2018, 08:44Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za
Best regards,
Ellies/Elsat's reply02 Jan 2018, 08:44
Official
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za
Best regards,