1 reviews | Active since May 2017

30 May 2017, 09:57

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<p><span style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Ubuntu, 'Helvetica Neue', sans-serif; font-size: 18.75px; line-height: 28.125px; white-space: pre-wrap;">Your customer service is utterly horrible. Like I was promised that a installer was gonna contact me within 24hours giving me time and date of the installation. But more than 24hours later I am still waiting. And really? Why should one have to wait 5-7 days for the installation?</span></p>

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply30 May 2017, 13:44
Official

Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.

We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.

Should there be anything I can assist with, please feel free to contact me

Kind regards,

Ellies

Ellies Call Centre & Customer Care

Tel: +27 (0)11 *** www.ellies.co.za