1 reviews | Active since Dec 2016
i am still waiting to find out what is going on
<p>good day. i am very upset as i bought an explora on black friday. i can understand that they are very busy. i regestered online for the installation. i had no response, in the last 7 days i phoned 3 times, just to ask if someone can phone me so that we can schedule, i will be happy even if it happnes in a months time but the fact is everytime i phone the people only says that the tecnitiancs are busy and they will contact you. what kind of service is this that you are providing?? </p>
Dear Andre,
Thank you for the post.
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience. One of our call centre agents will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Juanita Nieuwoudt
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za
Dear Andre,
Thank you for the post.
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience. One of our call centre agents will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Juanita Nieuwoudt
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za