Feeling ******

<p>Hi</p> <p> </p> <p>I bought an HD decoder with installation voucher. I then gifted this to someone and was tgere on both occasions when the installer was meaning to come. The first night he just didn't show. This evening he did ( this after giving my friend numerous missed calls as he was to cheap to call!!) and then indicated that we had to pay him a call out fee of R150 and additional charges of close to R1000 as this voucher did not cover the HD decoder. </p> <p> </p> <p>How is this possible??</p> <p> </p> <p>Could you please have this resolved asap as this is not my first unfavourable encounter either. I called your call centre the other day and the lady was chewing! Seriously your customer satisfaction should be addressed.</p>