1 reviews | Active since May 2012
Faulty Induction Hob & Bad Service
<p>On 24.12.16 I purchased an Ellies 2 plate induction hob from Builders Warehouse Kempton Park. I had it installed in my kitchen counter. On 15.01.17 the hob stopped working. I returned it to Builders Warehouse, only to find they had no more stock of this item. The Ellies representative took my details & promised to call Ellies to get me a replacement & call me back. I have heard nothing from him (Thabang) & when I tried calling him today, he was not in. I now have a hole in my kitchen counter top and no hob. I am very unimpressed.</p>
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required assistance to replace your induction cooker.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required assistance to replace your induction cooker.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za