GO
Graham O
1 reviews | Active since Jul 2012
05 Apr 2016, 10:10
False Advertising
I have DSTV and recently bought a new decoder via a retailer that included the free installation. When the person came to install the new dish I was informed that the promotion is actually only for new customers. <br> <br> Which was not on the original advertising. <br>
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Replies (1)0
Replies (1)
Ellies/Elsat's replyOfficial
06 Apr 2016, 12:11Hello iGO2,
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience.
Our Ellies Cape Town branch will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Juanita Nieuwoudt
Ellies Call Centre
***
Email: ***
Tel: +27 (0)11 ***
Fax: +27 (0)86 ***
www.ellies.co.za
94 Eloff Street Ext, Village Deep,
Johannesburg,2001, South Africa.
P.O. Box 57076, Springfield, 2137,South Africa.
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience.
Our Ellies Cape Town branch will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Juanita Nieuwoudt
Ellies Call Centre
***
Email: ***
Tel: +27 (0)11 ***
Fax: +27 (0)86 ***
www.ellies.co.za
94 Eloff Street Ext, Village Deep,
Johannesburg,2001, South Africa.
P.O. Box 57076, Springfield, 2137,South Africa.
Ellies/Elsat's reply06 Apr 2016, 12:11
Official
Hello iGO2,
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience.
Our Ellies Cape Town branch will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Juanita Nieuwoudt
Ellies Call Centre
***
Email: ***
Tel: +27 (0)11 ***
Fax: +27 (0)86 ***
www.ellies.co.za
94 Eloff Street Ext, Village Deep,
Johannesburg,2001, South Africa.
P.O. Box 57076, Springfield, 2137,South Africa.
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience.
Our Ellies Cape Town branch will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Juanita Nieuwoudt
Ellies Call Centre
***
Email: ***
Tel: +27 (0)11 ***
Fax: +27 (0)86 ***
www.ellies.co.za
94 Eloff Street Ext, Village Deep,
Johannesburg,2001, South Africa.
P.O. Box 57076, Springfield, 2137,South Africa.