PG
Patrick G

1 reviews | Active since Mar 2009

07 Jul 2017, 14:51

Elsat/Ellies Installers

<p>I bought a dstv decoder at Game N1 City on the 28/06/2017 with installation and contacted Elsat on the number the store clerk gave me.She sms me the detail of a the installer PMt Digital i spoke to Marshall on the 29/06/2017 i had to contact him for a date.He told he would come and install it on the Monday 3/07/2017 which he didnt come. I phone him on Theusday 4/06/2017 he ask me did`nt the guy arived he send came and install the decoder and promise to come and install it the next day. I contacted Elsat again Wednesday 5/06/2017 to cancell that installer to rather give me another installer since that guy **** to me twice. Anthea sms me the details of another installer Tichaz Digital Services and spoke to Wellington she even took down me installation voucher number.He said he would come and install it on Thurday 06/07/2017 and im still waiting on him.</p>

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Replies (2)
Ellies/Elsat
Ellies/Elsat's reply10 Jul 2017, 11:50
Official

Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.

We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.

Should there be anything I can assist with, please feel free to contact me

Kind regards,

Ellies

Ellies Call Centre & Customer Care

Tel: +27 (0)11 *** www.ellies.co.za

PG
Patrick G's update11 Jul 2017, 12:07
Reviewer Update

The installer came to today to install my dish i want to thank Anthea for constantly calling me to find out the progress of the installation.