ELS***: So much for 5 - 7 working days!

On Wednesday the 28th of January, after recieving my DStv decoder from [URL Removed] with installation voucher, I called elsat to book my installation the same day.<br> <br> After the call, I got an SMS saying an installer would be in contact with me in 5 - 7 working days to arrange for the installation. It has since been 13 working days and I have yet to receive a call from an installer, or a follow-up call from elsat in this regard.<br> <br> I have since had to spend R550 to get my own installer out to come and install the satellite, who was able to assist me the very same day.<br> <br> I feel I have been **********, after paying a significantly higher amount for the decoder which comes with the installation voucher, I have not been able to use this due to Elsat's poor customer service.<br> <br> I highly recommend to anyone purchasing a DStv decoder, to rather buy the cheaper offer without installation and source your own installer, it is far less painful and far quicker than relying on Elsat to get you connected.<br> <br> WHAT A WASTE OF MONEY!