Ellies/Elsat : Shocking Service

<p>Bought a small Explora Decorder with Installation Voucher at Game on Jun 10, 2017, that when our " nightmare" started. Despite serveral request to Ellies, all we received was SMS promising their technician will contact us within 24 hours. We returned the goods and swapped the same decorder without voucher and have it installed within one day by other company. We just wish we log on Hello Peter before we bought the products to see there were loads of complaints on Ellies/Elsat......</p> <p> </p> <p>Ironically, a lady from Ellies phoned us on Jun 20, 2017, after hearing our plight, all she said : not all our technicians are bad ??!!!!!! ( So she is aware of their poor service ! is that acceptable ??!), she wanted to transferring us to her manager instead of voicing our complaint herself. Our REPLY to her : WE do not wish to have any association with Ellies/Elsat for the future !! DSTV will lose more customer if they continue to use Ellies/Elsat !!</p> <p> </p>