AS
Andre S

1 reviews | Active since Oct 2010

02 Feb 2017, 13:32

DSTV Fee Installation, EVENTUALLY???

<p>I wish I read all the complaints prior to purchasing my Explorer 2 with free installation over the weekend.</p> <p> </p> <p>I bought it on Saterday, logged a request on the website the same day to have an installer come out and assist. Phoned in monday morning to again log the voucher with an agent just to make sure.</p> <p> </p> <p>Still no sms from anyone...</p> <p> </p> <p>I personally contacted some accredited installers in my area, but noone seems to want to do the installation with a voucher, "it's not worth their while".</p> <p> </p> <p>So please tell me when and how can I get this installation done and soon too as I did not purchase this product to have it sit on a table gathering dust!!</p> <p> </p> <p>Thanks,</p> <p>André.</p> <p> </p>

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply02 Feb 2017, 14:23
Official

Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.

We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.

Should there be anything I can assist with, please feel free to contact me

Kind regards,

Ellies

Ellies Call Centre & Customer Care

Tel: +27 (0)11 *** www.ellies.co.za

Best regards,