DISGUSTING SERVICE

I am experiencing the most horrific service from Ellies. On the 22nd May 2018 I deposited R10000,00 prior to work can start which was quoted at R18735,90. On completion I deposited the balance of R8735,90 on the 01st June 2018 and requested an invoice for my Procurement Department. The Project Co-Ordinator, Anthea Jutzen promised to email the invoice. After numerous calls requesting this invoice, the Branch Manager, Daryl Harding assured me that it would take another week then I would have it. After 3 weeks and being sent from pillar to post I received an invoice with the incorrect amount of R19377,70. This is because Angelo Ribeiro quoted for 2 AV modulators but 4 AV modulators was needed. I simply can not hand this invoice in to my Procurement Department as Petty Cash issued must correspond with the actual invoice on reconciliation. Furthermore the overall work is unsatisfactory and after numerous calls from my personal airtime account 4 OVHD is still faulty. Due to the *********** service and broken promises the cut off date for this job could not be met and my reputation is being tarnished.