HH
Harry H
1 reviews | Active since Aug 2014
23 May 2015, 12:38
Did not repair or test faulty inverter
I took in my faulty inverter for repairs (switch was giving issues). They kept the inverter for a week and then returned it to me saying that it was fixed.<br> Nothing has changed the inverter still switches off as soon as the mains power goes off.<br> It's pretty obvious that the technicians didn't even bother trying to repair it at all.
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Replies (1)
Ellies/Elsat's replyOfficial
23 May 2015, 14:14Hello hinckelhar,
I I would like to firstly apologise for your experience and will investigate the matter further. Ellies is a company that strives for customer satisfaction and we pride ourselves on this.
As per the telephonic conversation, I will be in contact first thing Monday morning to resolve the matter.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Julius Botha
***
I I would like to firstly apologise for your experience and will investigate the matter further. Ellies is a company that strives for customer satisfaction and we pride ourselves on this.
As per the telephonic conversation, I will be in contact first thing Monday morning to resolve the matter.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Julius Botha
***
Ellies/Elsat's reply23 May 2015, 14:14
Official
Hello hinckelhar,
I I would like to firstly apologise for your experience and will investigate the matter further. Ellies is a company that strives for customer satisfaction and we pride ourselves on this.
As per the telephonic conversation, I will be in contact first thing Monday morning to resolve the matter.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Julius Botha
***
I I would like to firstly apologise for your experience and will investigate the matter further. Ellies is a company that strives for customer satisfaction and we pride ourselves on this.
As per the telephonic conversation, I will be in contact first thing Monday morning to resolve the matter.
Should there be anything I can assist with, please feel free to contact me
Kind Regards
Julius Botha
***