1 reviews | Active since May 2016
complaint about Michael Openview Installer he lives in Mitc****'s Plain
<p>I would just like to say how completely useless the openview installer Michael is that lives in mitc****'s plain. We have been calling him for the last 2 weeks to comes and check our openview as it has no signal. Everytime he has an excuse when we phone. He doesn't even have the decency to call us to say he can't make it we have to call him everytime. My patents paid him R250 the first time to come fix it. He doesn't even want to refer us to someone else who can ***ist us. This guys is very useless and it's sad that my parents who is pensioners have to pay everytime for this openview to be fixed. Can someone please help is with this openview signal problem.</p>
Dear Ielhaam Ganief ,
Firstly I want to apologies for only replying to your email now. Due to the new changes on the Hellopeter website our Company user data and details had problems and we could not get access to it. The Hellopeter support team assisted us and we back online again.
We would like to apologise for your experience with the installer. I will forward your details to our Cape Town Branch and they will be in contact shortly to assist you with the required information to see how they can assist you with the problem your parents experience.
Please do not hesitate to contact us if any further assistance are needed.
Thanking you kindly,
Juanita Nieuwoudt
Ellies Call Centre
Tel: +27 (0)11 ***
Dear Ielhaam Ganief ,
Firstly I want to apologies for only replying to your email now. Due to the new changes on the Hellopeter website our Company user data and details had problems and we could not get access to it. The Hellopeter support team assisted us and we back online again.
We would like to apologise for your experience with the installer. I will forward your details to our Cape Town Branch and they will be in contact shortly to assist you with the required information to see how they can assist you with the problem your parents experience.
Please do not hesitate to contact us if any further assistance are needed.
Thanking you kindly,
Juanita Nieuwoudt
Ellies Call Centre
Tel: +27 (0)11 ***