LT
Lebona T

1 reviews | Active since Oct 2013

16 Mar 2015, 08:31

bought an ellies set top Arial

I was at shoprite 10:42:43 to go buy set top Arial toke it back to ask for a refund Administration Mananger of the shop screamed at me and told me she will not take it shoprite does not take back Ellies products back I must just go back with it I was send pillar to post in the presence of a shop Mananger being able to give solution to my problem I was asked if I can read I left there cause ever customer was looking at me one customer intervened he was told to back off the shop Mananger and Admin Mananger smiled as I walked away she said she refused to take it back..<br> <br> Thimking of taking legal action against both companies

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply16 Mar 2015, 10:59
Official
Hello kabila777,

I would like to firstly apologise for your experience. Ellies is a company that strives for customer satisfaction and we pride ourselves on this.

I will contact you shortly to discuss your complaint and assist in finding the best possible resolution to your complaint.

***

Kind Regards
Julius Botha