Beware of buying Ellies Inverters

Absolutely terrible after sales service. Bought an Ellies Inverter from Makro in 2021. A month or 2 after the 1 year warranty expires, the Inverter wouldn't switch on. 14 April 22 - Took the unit to Ellies. They tested and the battery worked fine but they couldn't figure out what was wrong. After many calls including complaints to the centre and ceo (emails not responded to) my Inverter was eventually returned in September. The motherboard had apparently blown however I had to pay R1200 and to add insult to injury, the battery that was working 100% when I took it in, is operating at 35% so they returned the unit worse off than when I took it in since replacing the battery now is costly. Also they are insisting that the unit is an older than 2021 so either Makro has cheated me or Ellies has lost my unit in the 5 months that they couldn't tell me where it was and replaced it with a dysfunctional one. When questioned about the state of the unit, they said it was from the months in the workshop. Beware, stay away from Ellies. I feel absolutely cheated. After sales service is non existent.... from the customer care to the CEO. Will also be raising this with the consumer ombudsman.