Bad service for installation
I bought my DSTV package with the voucher for installation of ellies. today will be my 5th day waiting for installation everyday the people have a different story i did call the office to report that i still have not been assisted with my installation. I did get a constant to contact me and make a appointment to come and install but the guy never came to my house. I then contacted the offices the lady only said sorry the system are not working so she can't help me with a agents number to assist me ... i am still not helped with the installation. I would not recommend this company to people as you do not get service from them
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
Should there be anything I can assist with, please feel free to contact me
Kind regards,
Ellies
Ellies Call Centre & Customer Care
Tel: +27 (0)11 *** www.ellies.co.za