HP
Herman P
1 reviews | Active since Aug 2013
19 Feb 2016, 18:07
Bad service
I called the ***nr days ago to get my dish installed with my voucher i received. I was told someone will call me to install it. Still waiting. Then i called the nr again and was told by the receptionist that its after hours everyone left and no one could he me so i need to call when the staff is there. I couldn't eve? talk to a consultant that i heard in the back on the phone.
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Replies (1)
Ellies/Elsat's replyOfficial
22 Feb 2016, 10:39Hello hrp01,
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
I have forwarded your details to our branch in Cape Town and they will contact you shortly.
Should there be anything I can assist with, please feel free to contact me
Thanking you kindly,
Juanita Nieuwoudt
***
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
I have forwarded your details to our branch in Cape Town and they will contact you shortly.
Should there be anything I can assist with, please feel free to contact me
Thanking you kindly,
Juanita Nieuwoudt
***
Ellies/Elsat's reply22 Feb 2016, 10:39
Official
Hello hrp01,
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
I have forwarded your details to our branch in Cape Town and they will contact you shortly.
Should there be anything I can assist with, please feel free to contact me
Thanking you kindly,
Juanita Nieuwoudt
***
Ellies is a company that strives for customer satisfaction and we pride ourselves on our product and service.
We would like to apologise for your experience and will be in contact shortly to assist you with the required information to complete the installation.
I have forwarded your details to our branch in Cape Town and they will contact you shortly.
Should there be anything I can assist with, please feel free to contact me
Thanking you kindly,
Juanita Nieuwoudt
***